At ZYFRO.SHOP, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we safeguard it. By visiting our website, zyfro.shop, and using our services, you consent to the data practices described in this policy.
Please read this policy carefully before using our website or providing us with any personal information.
1. Information We Collect
We collect different types of information when you visit zyfro.shop or use our services. This information helps us improve your experience and provide you with the best possible service.
a. Personal Information
When you make a purchase or register on zyfro.shop, we may collect personal information, including, but not limited to:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (such as credit card details)
We collect this information when you voluntarily provide it to us, such as when you place an order, sign up for our newsletter, or contact our support team.
b. Non-Personal Information
In addition to personal information, we also collect non-personal information that helps us analyze how users interact with our website. This includes:
- Browser type and version
- Device type
- IP address
- Operating system
- Geographic location (through IP address)
- Pages visited on our website and how long you stay on them
- Referring URLs
This information helps us understand your preferences and improve the user experience on our website.
2. How We Use Your Information
The information we collect from you is used in the following ways:
a. To Process Transactions
Your personal information is essential for processing orders and delivering the products you request. This includes fulfilling orders, communicating order statuses, and sending invoices. We also use your payment information to complete purchases securely.
b. To Improve Customer Service
Your information helps us to respond more efficiently to your customer service requests, feedback, and inquiries. It also allows us to provide you with personalized recommendations and other customer service assistance.
c. To Send Promotional Communications
If you’ve opted-in to receive promotional emails, we may send you information about products, special offers, and updates. You can opt out of receiving these emails at any time by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly at contact@zyfro.shop.
d. To Improve Website Functionality
We use non-personal information to enhance the performance of our website, identify areas for improvement, and analyze trends. This allows us to tailor the website’s layout and design to better suit the needs of our users.
e. To Ensure Security
We use personal and non-personal information to protect the security of our website and users. This includes monitoring for fraud, unauthorized access, and other potentially harmful activities.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or otherwise share your personal information with third parties without your consent, except in the following circumstances:
a. Service Providers
We may share your personal information with trusted third-party service providers who help us run our business, such as payment processors, email marketing services, and shipping companies. These third parties are obligated to protect your information and use it only for the purposes of providing services on our behalf.
b. Legal Requirements
We may disclose your information when required to do so by law, in response to legal requests, or to protect our legal rights, property, and safety, as well as that of our users or the public.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or through a prominent notice on our website before your personal information becomes subject to a different privacy policy.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption technologies such as SSL (Secure Socket Layer) to secure sensitive data, like payment details, during transmission.
However, please understand that no method of electronic storage or transmission is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
ZYFRO.SHOP uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to remember your preferences and actions on our site. They help us understand how users interact with our website, personalize content, and analyze website traffic.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We recommend that you review the privacy policies of any third-party websites you visit.
7. Your Data Protection Rights
Depending on your location, you may have certain rights related to your personal data. These rights may include the following:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Objection: You can object to the processing of your personal data in certain circumstances.
- Data Portability: You can request that we transfer your personal data to another organization or service provider.
If you would like to exercise any of these rights, please contact us at contact@zyfro.shop.
8. Children’s Privacy
ZYFRO.SHOP is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child under the age of 13, please contact us immediately at contact@zyfro.shop, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
ZYFRO.SHOP
Email: contact@zyfro.shop